How to manage Carta Elektra

Manage your Privacy Card through your User Area or by SMS

In a few click you can login in your User Area and use different functions like viewing the transaction history, upgrade Carta Elektra in PLUS version and many more
Sending a SMS instead you can check your balance, PIN request and lock/unlock your card

How to manage your card

USER AREA

Manage your account from within your User Area

Manage your Carta Elektra

SMS

By sending an SMS from your mobile phone you can check the balance on your card, and share funds with other Carta Elektra (PLUS version only)

From your User Area is possible to:

  • View the card balance
  • View the PIN
  • View transaction history
  • Upgrade your card to PLUS
  • Load the card by other one credit card *
  • *
    • Card to card share funds*
 
*Available only on Carta Elektra Plus

How to log in to the User Area

Complete registration and login to the User Area from the website menu

Register your Card

Complete registration before logging in
1

USER AREA - REGISTRATION

Click on the User Area button in the Menu then click on the REGISTRATION button
2

INSERT CARD NUMBER and PIN

In the new screen insert your 16 digit card number and the PIN which you have received by SMS during activation
3

INSERT YOUR DETAILS

Complete the fields with your email address, security question and password
4

CREATE THE USERNAME

Your username will be visible onscreen and a confirmation email of your username will be sent to you. Your username and chosen password will be required to complete the LOGIN in the User Area

User Area login

Complete registration and in a few clicks you can login to your User Area
1

CLICK USER AREA

Click on the User Area button in the website menù
2

CLICK BUTTON LOGIN

Click on the button LOGIN
3

INSERT USERNAME and PASSWORD

In the new page click the username and password provided during registration
4

WELCOME

With all details correct you will now enter the User Area

Access by SMS

Through your mobile phone you can access to different functions

parallax background
 

Easy like to send a SMS!

By sending an SMS from your mobile phone you can check your card balance, request a PIN, block and unlock your card, share funds with another Carta Elektra (PLUS version only)
Use the table below and send a code to +39 3938471322 to use the SMS features
 

Find out all features at your disposal

Click on the images to get more information or to view videos and tutorials

HOW TO BUY

Purchase your Carta Elektra at any Elektra Point or online on this website (Click the button on the top right corner)

HOW TO ACTIVATE

You can activate your Carta Elektra by SMS or on our website www.cartaelektra.it. No need to send in any documents

HOW TO LOAD

Load your prepaid card by cash in any Elektra Pay Point. For Carta Elektra PLUS you can also load by bank transfer, credit/debit card or from another Carta Elektra PLUS.

HOW TO MANAGE IT

Once you have registered your Carta Elektra on our website www.cartaelektra.it you can access our online management system through your User Area. View your balance, your transactions and upgrade your card to Carta Elektra PLUS. You can also manage your card using SMS.

HOW TO UPGRADE

You can upgrade your Carta Elektra from your User Area to PLUS in a few simple clicks. View the guidelines and tutorials for uploading documents.

HOW TO USE IT

ATM withdrawals, receive payments*, POS payments, payments on internet, sharing money*, use it on your travels and use it in many other ways.