Customer Service

CONTACT US FOR HELP AND SUPPORT

EMAIL - Reply guaranteed in 1 hour

MESSENGER - Facebook

CALL CENTER - English language

From Monday to Friday from 9.00 AM to 18.00 PM we will reply to you within one hour

Contact us directly on our Facebook Carta Elektra fan page by sending us a private message

An English speaking operator will be available to provide help and support

Supporto Carta Elektra

You can have more info or support sending an email, contacting us by Messenger/Facebook or calling the customer service

FIND OUT MORE

Email

[email protected]

Monday to Friday, from 09.00 AM to 18.00 PM. We will reply to you within 1 hour

When necessary our operator will contact you by phone

Messenger - Facebook

Carta Elektra fan page or Messenger

Contact us directly on our Facebook Carta Elektra fan page and send us a private message

Click on the button to go directly to our fan page

FAQ

Tutorial and guidelines available

In the section FAQ and TUTORIAL on this website you will find info on how to resolve any problems

CClick on the button to see our FAQ section

Call Centre-English speaking only

+44 (0)20 7127 6822

An operator is available Monday to Friday

Terms and Conditions

Click on the button to see our Terms and Conditions and the cost of your Privacy Card